1. What types of seafood do you offer? We offer a wide variety of seafood, including fresh fish (such as salmon, snapper, and mackerel), prawns, crabs, lobsters, and other specialty seafood items like oysters and squid.

2. How can I place an order? You can place an order through our website by selecting your desired products, adding them to your cart, and proceeding to checkout. You can also call our customer service team at [Phone Number] to place an order.

3. How do you ensure the freshness of your seafood? We source our seafood directly from trusted suppliers and ensure it is transported under optimal conditions to maintain its freshness. Our products are delivered to you in specially designed packaging that preserves their quality.

4. What are your delivery areas? We currently deliver to [list of delivery areas]. If your area is not listed, please contact us to check if we can arrange a special delivery.

5. What are your delivery charges? Delivery charges vary based on your location and the weight of your order. The exact delivery charge will be calculated at checkout before you confirm your order.

6. How soon will I receive my order? We strive to deliver all orders within [time frame, e.g., 24-48 hours] of placing the order. Delivery times may vary based on your location and availability of the products.

7. Can I schedule a delivery for a specific date and time? Yes, you can specify your preferred delivery date and time during the checkout process. We will do our best to accommodate your request.

8. What should I do if I receive a damaged or incorrect order? If you receive a damaged or incorrect order, please contact our customer service team within 24 hours of delivery. We will arrange for a replacement or a refund as per our refund policy.

9. Do you offer any discounts or promotions? We regularly offer discounts and promotions on our products. Please check our website and follow us on social media for the latest deals and offers.

10. How can I contact customer service? You can contact our customer service team via email at [Email Address] or by phone at [Phone Number]. Our team is available to assist you with any inquiries or issues you may have.

11. Can I cancel or modify my order after it has been placed? Yes, you can cancel or modify your order within [time frame, e.g., one hour] of placing it. Please contact our customer service team as soon as possible to make any changes.

12. What payment methods do you accept? We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery.

13. Do you have a physical store? Yes, we have a physical store located at [Address]. You are welcome to visit us and select your seafood products in person.

14. Do you offer wholesale or bulk purchasing options? Yes, we offer wholesale and bulk purchasing options for restaurants, caterers, and other businesses. Please contact us for more information on pricing and availability.

If you have any other questions, please don’t hesitate to reach out to us. Thank you for choosing Sikindar Fish House for your seafood needs!